Privacy Policy

This Privacy Policy explains how Voralunex collects, uses, discloses, and safeguards personal information in connection with our floral workshops and related activities across Australia. We are committed to handling data with care and transparency, and to applying practices that align with applicable Australian privacy principles.

Information we collect may include identification and contact details (such as name, email, and telephone number), booking preferences, payment confirmations from payment providers, correspondence records, and workshop participation details. We may also generate information about engagement with our website, including pages viewed, device type, browser characteristics, general location derived from IP address, and interactions with site elements. Where required, certain fields will be marked as mandatory to help us manage bookings and enquiries efficiently.

We use personal information to provide and administer workshops, manage schedules, respond to enquiries, confirm attendance, process payments via third‑party gateways, send service notifications, and maintain records for operational, accounting, and compliance purposes. Communications about schedules, availability, or new themes may be sent where permitted by law, and you may opt out of non‑essential updates at any time using the indicated preferences in our messages.

Our lawful bases for handling information typically include performance of a contract (for example, managing your workshop booking), legitimate interests (such as improving our sessions and services), compliance with legal obligations (including tax and recordkeeping requirements), and, where applicable, consent (for specific optional communications). When consent is the basis, you may withdraw it using the methods provided, which will not affect prior processing performed while consent was in place.

We may share personal information with service providers that support our operations, including email delivery platforms, payment processors, analytics tools, and venue partners assisting with class logistics. These recipients are engaged to process information on our instructions and are expected to apply appropriate security measures. Where legally required, we may also disclose information to authorities or service providers assisting with safety, security, or compliance matters.

Security measures are designed to reduce risks associated with unauthorized access, alteration, or loss. These measures include access controls, encryption in transit where feasible, and organizational policies for handling records. While we work to protect information, *** method of transmission or storage can be guaranteed to be entirely risk‑free. We encourage you to use strong passwords and keep communications you send to us appropriately safeguarded.

We retain personal information for periods necessary to fulfil the purposes described in this Policy, including providing workshops, maintaining records, and meeting legal or reporting requirements. Retention timeframes may vary depending on the nature of the interaction, applicable laws, and operational needs. When information is *** longer required, we take reasonable steps to de‑identify or securely dispose of it.

Our website may contain links to internal pages such as About and Legal, which provide further details about our activities and terms applicable to participation. These resources are intended to give clarity about responsibilities, conditions, and studio practices relevant to your engagement with Voralunex in Australia.

Your privacy rights may include requesting access to personal information we hold about you, seeking corrections to ensure accuracy, and, where allowed, objecting to certain processing or requesting restriction. You can also manage preferences for optional communications. To exercise these rights, please contact us using the details below. We may request additional information to verify identity before responding, and we aim to address requests within reasonable timelines.

Cookies and similar technologies may support essential functions (such as session continuity), analytics that help us understand site usage, and features that improve navigation or remember preferences. You can manage preferences through your browser settings and via our on‑site cookie controls. Adjusting preferences may influence the availability of some features, but the core informational content of our site remains accessible.

We may update this Policy from time to time to reflect changes in our practices or legal requirements. Updated versions will carry a revised date at the top of the page. We encourage you to review the Policy periodically to remain informed about our approach to privacy.

For questions, requests, or concerns regarding this Policy or our handling of personal information, please contact Voralunex using the following details:

• Email: Voralunex@outlook.com
• Phone: + (61) 43 976-52-10
• Address: 47 George Street, Sydney NSW 2000

We appreciate the trust you place in Voralunex when you share information with us as part of your interest in floral workshops, bouquet making, and flower styling across Australia. Our goal is to handle that information thoughtfully and to provide clear options that support your preferences.